We will take pictures of the plants before delivery. If there are any problems with the plants at that stage, we will cancel the order. If there are no problems and the customer likes the plants, we will ship the plants between Monday and Thursday.
Plants are constantly changing.
Unfortunately, we are not involved in any problems that occur during shipping and are not responsible for any pain found upon arrival or problems after arrival.
However, if your plant completely dies within a week of arrival, please contact us within a week and we will refund half of the price or ship another plant. If another plant is not available, we will refund half of the price.
Currently we do not sell or ship outside the UK. However we hope to sell in the EU and US soon.
Shipping costs a flat rate of £5.90 per delivery address with Royal Mail 1st class signed for. Shipping charges are calculated at checkout. Plants larger than 60cm per side will incur a volume charge of €20, it will be shipped by Parcel Force.
We use Royal Mail 1st class with signed for shipping.
Shipping from London, usually takes 1-2 days to arrive, but may take 3~4 days depending on location and timing.
Most orders will be shipped on Monday or Thursday after purchase.
We do not ship from Friday through Sunday to avoid plants piling up at the post office for several days.
We will also avoid shipping if we are covered by a recent post office strike or other such event.